Refund policy
We want you to shop with confidence at [STORE NAME].
1. Return Eligibility
Items must be:
- Unused and in original condition
- Returned with tags and packaging
2. Return Timeframe
Returns must be requested within [3 DAYS] of receiving your order.
3. Refund Process
Once approved, refunds will be processed within [3-5 days].
4. Exchanges
We offer exchanges for size or defective items (subject to availability).
5. Damaged or Defective Items
If you receive a damaged product, contact us immediately at [shahmudassir020@gmail.com] with proof (photos).
6. Non-Returnable Items
- Sale items
- Used or damaged products (not due to our fault)
7. Return Shipping Costs
Customers may be responsible for return shipping costs unless the item is defective